Starlink to cut off all users in South Africa. Enforcing two month roaming policy - Worldwide

Kayoss

Expert Member
Joined
Feb 26, 2007
Messages
1,037
Seems the mail was sent to all users on roaming, worldwide:

"The goal of Starlink is to provide reliable high-speed, low-latency internet to people all around the world, especially for those in rural and remote areas where internet connectivity has not been available, unreliable or too expensive. To do so, we’re working as quickly as possible to obtain the necessary regulatory approvals from local governments globally to be allowed to offer Starlink services in as many places as possible.

As outlined in our Terms of Service, the availability of our Mobile Service Plans is contingent upon various factors, including regulatory approvals. If you are operating your Starlink Kit in an area other than areas designated as "Available" on the Starlink Availability Map, we would like to remind you that this is in violation of the Starlink Terms and starting April 30th, 2024, you will be unable to connect to the internet except to access your Starlink account where you can make updates to your account. This restriction does not apply in areas designated as "Available" on the Starlink Availability Map.

Additionally, the “Mobile – Regional” plans are intended for temporary travel and transit, not for permanent use in a location. If you have been using a "Mobile - Regional" plan for more than two months outside of the country in which you ordered Starlink, you must either see Support FAQs to change your account country or return to the country in which your service was ordered. Otherwise, your service will be restricted.

As we continue to receive regulatory approvals to turn on Starlink services in more countries, be sure to check out the Starlink Availability Map to see where you can stay connected! Should you wish to advocate for Starlink to be approved in a given country, appropriate points of contact may be the local information, communications and technology regulator and/or ministry of communications. Depending on your intended use case, ministries of education, health or economy may also be relevant contacts.

You can read our Terms of Service for more details on our Mobile service plans. Please contact Support if you have additional questions.

The Starlink team"
 
Back
Top